Galaxy is a manufacturer, not a trader, so we can give you a prompt response and action when you need support at any time! We have the production records of each machine, and we know every part of the machine, even as small as a small screw. We have professional engineers to solve any problems of machines for you, and we have foreign staffs to serve you at any time in English, Arabic, Hindi and so on.

We do not only provide you support for our machines, but also guide you in digitizing, embroidery process and application! With modern internet tools, communication will be efficient and pleasant! We also can deliver engineers to you for special circumstances! We are here for you all the time!